Privacy Policy
KumaonHub aapki privacy ko seriously leta hai. Yeh document clearly batata hai ki hum kya collect karte hain, kaise use karte hain, aur aapke kya rights hain.
Last updated: 1 January 2025
KumaonHub ek local platform hai jo Kausani, Uttarakhand se operate karta hai. Hum direct-to-customer tea delivery, hotel bookings, aur cab services provide karte hain. Humara poora model WhatsApp-based hai — koi complex backend, koi login system nahi.
1. Hum kya information collect karte hain?
WhatsApp Booking ke time
Jab aap humse WhatsApp pe contact karte hain — cab, hotel, ya tea order ke liye — tab aap apna naam, phone number, aur travel/order details share karte hain. Yeh information sirf booking confirm karne ke liye use hoti hai.
Website visit ke time
Hum koi cookies set nahi karte, koi login system nahi hai, aur koi personal data automatically collect nahi hota. Aap freely browse kar sakte hain.
Speed Post delivery ke liye
Tea ya local products order karte waqt aapka delivery address aur phone number liya jaata hai — sirf shipment ke liye.
2. Aapki information ka use kaise hota hai?
Hum aapki information sirf in kamon ke liye use karte hain:
- Cab, hotel ya tea booking confirm karna
- Order dispatch karna aur tracking details dena
- Koi problem ho to aapse contact karna
- Aapke sawal ka jawab dena
Hum aapki information kisi third party ko NAHI bechte, share nahi karte, ya marketing ke liye use nahi karte.
3. WhatsApp Communication
KumaonHub ka poora booking flow WhatsApp pe hai. Jab aap WhatsApp button click karte hain, ek pre-filled message khulta hai. Aap woh message send karte hain toh hum usse booking request maante hain.
WhatsApp ki apni privacy policy alag hai — WhatsApp by Meta. Unki policy ke liye WhatsApp.com pe jaayein.
4. Data kahan store hota hai?
KumaonHub ke paas koi backend database nahi hai. Aapka data sirf hamare WhatsApp aur phone records mein hota hai. Koi cloud server ya database mein aapki personal information store nahi hoti.
6. Third-Party Links
Hamari site mein WhatsApp links hain. Jab aap in links pe click karte hain, aap WhatsApp (Meta) ke platform pe jaate hain. Unki privacy policy hamare control mein nahi hai.
7. Aapke Rights
Aap kabhi bhi humse request kar sakte hain:
- Apni koi bhi information delete karwane ke liye
- Jaanna ki humhare paas aapki kya information hai
- Hume contact karna band karne ke liye
Koi bhi request ke liye WhatsApp ya email pe contact karein — details neeche hain.
8. Bacchon ki Privacy
Hamari services 18 saal se kam umar ke bacchon ke liye nahi hain. Hum jaanboojhkar bachon ka data collect nahi karte.
9. Policy mein Changes
Agar hum yeh policy update karein, toh naya version is page pe publish hoga. Aapko alag se notify nahi kiya jaayega, isliye samay samay pe yeh page check karte rahein.
10. Contact Karein
Koi bhi sawaal ya concern ke liye: